WE LIKE TO HELP FAQ

  1. WHEN DOES MY MONTHLY MEMBERSHIP RUN OUT?
    • IT‘S VALID FOR 31 DAYS, IT DOESN‘T RENEW AUTOMATICALLY.
  2. CAN I TEST SHOES FREE OF CHARGE?
    • YES, YOU ONLY NEED TO LEAVE A DEPOSIT AT THE COUNTER.
  3. DO I NEED TO PAY TO JOIN A RUN THAT STARTS AT RUNBASE?
    • NO, ALL RUNS ARE FREE OF CHARGE AND DON‘T HAVE A PARTICIPANT LIMIT.
  4. WHAT ARE MY TICKET OPTIONS?
    • SINGLE TICKET (10€), TICKET OF 3 (25€), TICKET OF 10 (75€), MONTHLY MEMBERSHIP (70€), LUNCH TICKET (50€)
  5. DOES THE RUNBASE ALSO HAVE A SHOP?
    • NO, BUT YOU CAN TEST SELECTED ARTICELS WHICH ALL CAN BE PURCHASED AT THE ADIDAS RUNNING STORE (MÜNZSTRASSE 14-16, 10178 BERLIN)
  6. WHAT ARE THE OPENING HOURS OF LAB KITCHEN AND RUNBASE?
    • RUNBASE

      MONDAY – FRIDAY 
      7AM – 9PM
      SATURDAY & SUNDAY
      9AM – 6PM

      LAB KITCHEN

      MONDAY – FRIDAY
      9AM – 4PM
      SATURDAY & SUNDAY
      10AM – 4PM
  7. IS THERE AN ENTRANCE FEE?
    • NO, THE RUNBASE IS OPEN TO EVERYBODY. WE ONLY CHARGE FOR SPECIFIC OFFERS (WORKOUTS, GAIT ANALASYS, LAB KITCHEN ETC.)
  8. WHICH CLASSES ARE FREE OF CHARGE AND WHICH ARE FEE-BASED?
    • YOU NEED TO SIGN-UP AND PAY FOR ALL WORKOUT, YOGA AND MIND CLASSES. ALL RUNS ARE FREE OF CHARGE AND DON‘T HAVE A PARTICIPANT LIMIT.
  9. WHAT IS THE MAXIMUM CAPACITY OF THE CLASSES?
    • DEPENDING ON THE CLASS, THE MAXIMUM CAPACITY IS 12-16 PERSONS, THE RUNS DON‘T HAVE A PARTICIPANT LIMIT.
  10. DO I NEED TO SIGN UP IN ADVANCE FOR ALL CLASSES?
    • IT‘S NOT MANDATORY TO SIGN UP BEFOREHAND, BUT WE HIGHLY RECOMMEND IT. CAPACITY OF MOST CLASSES IS LIMITED AND WE CAN ONLY GUARANTEE A SPOT FOR YOU IF YOU HAVE SIGNED UP.
  11. I SIGNED UP FOR A CLASS. IS IT POSSIBLE TO CANCEL THE RESERVATION?
    • YES, YOU CAN CANCEL YOUR RESERVATION UNTIL 24 HOURS BEFORE THE CLASS.
  12. ARE THERE SHOWERS AND CHANGING ROOMS?
    • WE OFFER SHOWERS, SHOWER GEL, CHANGING ROOMS AND LOCKERS. FURTHERMORE, YOU CAN BORROW A TOWEL IF YOU LEAVE A DEPOSIT.